Terms of Use

1. Terms

By accessing this School, you are agreeing to be bound by these Terms of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this School are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of any downloadable materials on the School’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on the School’s website are provided 'as is'. The School makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the School does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall the School be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the School’s website, even if the School or an authorized of the School has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on the School’s website may include technical, typographical, or photographic errors. The School does not warrant that any of the materials on its web site are accurate, complete, or current. The School may make changes to the materials contained on its web site at any time without notice. The School does not, however, make any commitment to update the materials.

6. Links

The School has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the School of the site. Use of any such linked website is at the user's own risk.

7. Site Terms of Use Modifications

The School may revise these Terms of Use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms of Use.

8. Governing Law

Any claim relating to the School’s website shall be governed by the laws of the School Owner’s home jurisdiction without regard to its conflict of law provisions.

INTELLECTUAL PROPERTY RIGHTS AND CONFIDENTIALITY

A. Intellectual Property Defined. “Intellectual Property” means any invention, formula, process, discovery, development, design, innovation or improvement (whether or not patentable or registrable under copyright statutes) made, conceived, or first actually reduced to practice by Contractor solely or jointly with others, during the term of this Agreement; provided, however, that, as used in this Agreement, the term "Intellectual Property" shall not apply to any invention that Contractor develops on his own time, without using the equipment, supplies, facilities or trade secret information of SWIHA, unless such invention relates at the time of conception or reduction to practice of the invention (a) to the business of SWIHA, (b) to the actual or demonstrably anticipated research or development of SWIHA or (c) results from any work performed by Contractor for SWIHA.

B. Assignment of Rights to Intellectual Property. Contractor shall promptly and fully disclose all Intellectual Property to SWIHA. Contractor hereby assigns and agrees to assign to SWIHA (or as otherwise directed by SWIHA) Contractor’s full right, title and interest in and to all Intellectual Property. Contractor agrees to execute any and all applications for domestic and foreign patents, copyrights or other proprietary rights and to do such other acts (including without limitation the execution and delivery of instruments of further assurance or confirmation) requested by SWIHA to assign the Intellectual Property to SWIHA and to permit SWIHA to enforce any patents, copyrights or other proprietary rights to the Intellectual Property.

C. Confidential Information Defined. “Confidential Information” means any confidential proprietary information relating to the business of SWIHA or its affiliates, their respective customers or clients, which has an economic value to SWIHA or its affiliates. Confidential Information does not include any information that enters the public domain other than through a breach by Contractor of his duties to SWIHA hereunder or which is obtained by Contractor from a third party which has no obligation of confidentiality to SWIHA.

D. Nondisclosure and Nonuse Obligations. Contractor acknowledges that SWIHA continually develops Confidential Information, that Contractor may develop Confidential Information for SWIHA, and that Contractor may learn of Confidential Information while performing services for SWIHA. Contractor shall neither disclose nor use, other than as required by applicable law or for the performance of services under this Agreement, any Confidential Information obtained by Contractor. Contractor understands that this restriction shall continue to apply after this Agreement terminates, regardless of the reason for such termination.

E. Ownership and Return of SWIHA Property. All documents, records, tapes and other media of every kind and description containing Confidential Information, and all copies, (the “Documents”), whether or not prepared by Contractor, shall be the sole and exclusive property of SWIHA. The Contractor shall return to SWIHA no later than the time this Agreement terminates all Documents then in Contractor’s possession or control.

NO CONFLICT OF INTEREST. During the term of this Agreement, Contractor will not accept work, enter into a contract, or accept any obligation, inconsistent or incompatible with Contractor’s obligations, or the scope of services rendered for SWIHA under this Agreement. Contractor warrants that, to the best of Contractor’s knowledge, there is no other contract or duty on the part of Contractor that conflicts with or is inconsistent with this Agreement. Contractor will not disclose to or use on behalf of SWIHA any proprietary information of a third party without such party’s consent. This paragraph does not prevent Contractor from performing the same or similar services for other companies so long as such services do not conflict directly or indirectly with Contractor’s obligations under this Agreement.

ARBITRATION OF DISPUTES. Any controversy or claim arising out of or relating to this Agreement, or the breach hereof, or the interpretation hereof, or any other dispute between Company (and its officers, directors, and managing agents) and Contractor shall be settled by arbitration conducted in Tempe, Arizona, before a single neutral arbitrator pursuant to the American Arbitration Association’s Commercial Dispute Resolution rules. Judgment upon the award rendered in such arbitration shall be final and binding and may be entered in any court having jurisdiction thereof. In no event shall the demand for arbitration be made after the date when institution of legal or equitable proceedings based on such claim, dispute or other matter in question, would be barred by the applicable statute of limitations. Nothing in this Section 15 is intended to prevent either Contractor or SWIHA from obtaining injunctive relief in court to prevent irreparable harm pending the conclusion of any such arbitration. The parties will share equally the costs of the arbitration and each party will bear its own respective attorneys’ fees and all other costs, unless otherwise awarded by the arbitration.

TITLE IX OBLIGATION. Title IX of the Education Amendments Act of 1972 protects individuals from discrimination based on sex within any federally funded education program. This includes verbal and physical sexual harassment and violence. SWIHA fosters a learning and working environment built on respect and free of sexual harassment. SWIHA’s Title IX Guidance is available online at https://swiha.edu/title-ix-information/.

Contractor will comply with SWIHA’s Title IX Guidance.

REFUND POLICY

Students may cancel enrollment for a full refund within 72 hours of purchase of the course. To request a refund, students must email [email protected] during the 72 hours refund period and the refund will be processed within 30 days.

Students have 6 months from the time of enrollment to pass the course for credit. If course is not successfully completed during the 6 month enrollment period, the course must be repaid and retaken.

SUPPORT SERVICES FOR STUDENTS WITH DISABILITIES

SWIHA provides access and ongoing support to students who have a documented disability according to the Americans with Disabilities Act, and Section 504 of the Rehabilitation Act. All registered students must have appropriate and current documentation that complies with the SWIHA documentation policy and guidelines. Student in the admissions process should notify their admissions coach of their need so they may be put in communication with the ADA Coordinator to discuss their needs.

Notice of Americans with Disabilities Act (ADA)/Section 504 of the Rehabilitation Act Coordinator: Mary Ritter, Chief Executive Director, serves as the ADA/Section 504 Coordinator and can be reached at [email protected] for assistance.

GRIEVANCE POLICY

SWIHA encourages students who have a concern to first seek to understand by speaking with the individual the concern is with. Staff has an open-door policy and makes every effort to be available for students, listen to concerns, and determine the best course of action for all involved. The student is encouraged to speak to the staff member’s direct supervisor if the concern cannot be rectified on an individual level or if the subject matter pertains to a specific policy, procedure, or concern in that supervisor’s department.

Should concerns not be addressed at a department level, SWIHA requests students attending classes on-campus or online to send documented concerns and complaints via email or postal mail to Mary Ritter, Chief Executive Director if the complaint has not been adequately addressed by the appropriate department. You may mail your concerns to 1538 E Southern Ave., Tempe, AZ 85282. Concerns will be addressed within seven days from receipt of the written complaint. You may contact Student Services for current contact information on other SWIHA staff members.

If the complaint cannot be resolved after exhausting the institution’s grievance procedure, the student

may file a complaint with the Arizona State Board for Private Postsecondary Education. The student must contact the State Board for further details. The State Board address is 1740 West Adams ST., Suite 3008, Phoenix, AZ 85007.

Distance Education students, who have completed the internal institutional grievance process and the applicable state grievance process, may appeal non-instructional complaints to the AZ SARA Council. For additional information on the complaint process, please visit the AZ SARA Complaint page: http://azsara.arizona.edu/complaint-process.

A student may consider contacting the SWIHA’s national accrediting body, The Accrediting Council for

Continuing Education & Training (ACCET) should they still feel their complaint has not been adequately

addressed at the school or state level. All complaints considered by the Council must be in written form, with permission from the complainant(s) for the Council to forward a copy of the documentation to the school for a response. The complainant(s) will remain informed to the status of the complaint, as well as, the final resolution by the Council. Please direct all inquiries to the following address:

ACCET

CHAIR, COMPLAINT REVIEW COMMITTEE

1722 N Street, NW

Washington, DC 20036

Telephone: (202) 955-1113

Fax: (202) 955-1118 or (202) 955-5306

Email: [email protected]

The letter of complaint must contain the following:

1. Name and location of the ACCET institution;

2. A detailed description of the alleged problem(s);

3. The approximate date(s) that the problem(s) occurred;

4. The names and titles/positions of all individual(s) involved in the problem(s), including faculty, staff, and/or other students;

5. What was previously done to resolve the complaint, along with evidence demonstrating that the institution's complaint procedure was followed prior to contacting ACCET;

6. The name, email address, telephone number, and mailing address of the complainant. If the complainant specifically requests that anonymity be maintained, ACCET will not reveal his or her name to the institution involved; and

7. The status of the complainant with the institution (e.g. current student, former student, etc.).